Privacy Policy for Family Support Care LLC
- Introduction and Purpose: Family Support Care is committed to providing high-quality home healthcare services. Our website serves as an information hub for our services, facilitating inquiries, appointment scheduling, and communication with our clients.
We collect data to enhance service delivery, improve user experience, and ensure compliance with healthcare regulations. Protecting your privacy is a priority, and we adhere to applicable data protection laws, including CCPA and GDPR, to safeguard your personal information.
- Information Collected:
- Data Types Collected:
- Personal Information: Name, email address, phone number, mailing address.
- Technical Data: IP address, device information, browser type, cookies.
- Health-Related Information: Only if voluntarily provided for service inquiries.
- How Data is Collected:
- Directly from users (e.g., contact forms, service requests).
- Automatically through cookies and analytics tools.
- Purpose of Data Collection:
- To provide and manage healthcare services.
- To personalize content and enhance user experience.
- To comply with legal and regulatory obligations.
- To analyze website performance and improve our services.
- Data Usage:
- How Data is Used:
- To schedule and manage healthcare appointments.
- To send updates, newsletters, and promotional materials (with consent).
- To enhance website functionality and user experience.
- Data Sharing:
- Shared with third-party service providers for analytics and marketing.
- Shared with regulatory bodies when legally required.
- We do not sell or rent personal data to third parties.
- Data Security:
- Implementing encryption protocols and firewalls.
- Restricting data access to authorized personnel only.
- Regular security audits and data protection assessments.
- User Rights:
- Data Access and Correction:
- Users have the right to access and update their personal data by contacting us.
- Data Deletion:
- Users can request data deletion by submitting a formal request via our contact details below.
- Opt-Out Options:
- Users can opt out of marketing communications through the unsubscribe link in emails.
- Data Portability:
- Upon request, users may receive their data in a portable format for transfer to another service.
- Cookies:
- Cookie Usage:
- We use cookies to enhance user experience, track website usage, and improve our services.
- Types of Cookies:
- Session Cookies: Temporary cookies used for session management.
- Persistent Cookies: Stored on the user’s device for site preferences and analytics.
- Cookie Management:
- Users can manage cookie preferences in their browser settings.
- Contact Information: For any questions regarding this Privacy Policy or to exercise your data rights, please contact us at: info@familysupportcare.org
- 7. Updates: This Privacy Policy may be updated periodically to reflect changes in our practices. The most current version will be available on our website. Please review this page regularly for updates.
Last Updated: [01/13/2025]
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.